Policies 2017-05-22T16:15:11+00:00

Policies, Terms of Service & Specials

All of our Muskoka Chalets are rented by the week during the peak season with the exception of Sandpiper which can accommodate shorter stays during the summer.

Prices subject to change without notice. All of our prices are per cottage and include the number of guests indicated. Over minimum occupancy, please add $25 pp./day. All rates are subject to applicable taxes and a 6% service charge.

*Denotes Mandatory Meal Package Units.

Note: All of our prices are per cottage and include the number of guests indicated. Over minimum occupancy, please add $25 pp./day. All rates are subject to applicable taxes and a 6% service charge. Management reserves the right to inforce maximum numbers in cottages

Meal Package Rate
Includes breakfast, 3 course dinner and light housekeeping daily.
$65 for adults and 32.50 for children under 12.

Deposit Policy
A deposit of 25% is required upon reservation.

The amount will be credited to your account on your confirmed departure date. A separate cleaning deposit of $250 will be required upon check-in. This amount will be returned in full provided your rental unit is left as upon check-in condition.

Cancellation & Refunds
30 days notice is required for a deposit refund, except for July/August, in which case May 1st is the last date of refunds. A $50.00 administration fee applies to all cancellations.

Check-In & Check-Out
Check in time is 4 pm. Guests arriving earlier are welcome to use resort facilities. Check out time is 10:30 am, otherwise there will be an additional half-day charge.

Dietary Requests
Dietary requests will be honored if the Lodge is notified on booking.

Waterfront & Other Facilities
The waterfront and other facilities of the lodge are only for our guests. Visitors of registered guests must check-in at the front desk. There is a charge of $10.00 pp./day to use our facilities.

Smoking
All guest rooms, and all other indoor areas including the dining room are smoke free.

Pets
Regretfully, we cannot accept pets. If you do need to bring your pet, please visit Happy Tails Pet Resort & Camp, www.happytails.on.ca for more information.